Room Deposits / Cancellation Policy
Rates require full or partial pre-payment at time of booking, this policy will be displayed next to the rate on booking. Your rate does not include any additional items (such as hot tub or foods) which you may oder before or during your stay and these are payable prior to departure.
Accommodation payments are non-refundable.
Please note the whole farm is a no-smoking area. If any evidence of smoking in a hut is detected following a stay then an additional deep cleaning charge of £25 will be added to your bill and charged to the card used for the booking, payable immediately.
All payment transactions are handled by a third party payment gateway whose secure transaction processing environment exceeds industry standards such as PCI DSS. We do not process any payment cards details on our own website.